Service request form
A Service request form is a property/item-specific link or QR code, through which a user of the premises can directly submit a Service request to a property. The link is bound to one property, or to a level below the property. The link(s) can be integrated into the intranet service within the user organization.
User does not need to select a property for a Service request that is submitted through the Service request form. The item, to which the Service request is about to be submitted, is defined at the top of the form. A Service request submitted via a link is directed directly to the correct item in Granlund Manager.
The fields and drop-down menus on the form vary depending on the customer environment.
If the user wants to be informed of the status changes of the Service request by email, user should check the box "I wish to follow up this request by e-mail"
