Invoicing

Invoicing of events, approve and invoice a draft invoice
Event invoicing is linked to costs resulting for service requests or maintenance note entries. The cost author enters costs for the service request or maint...
Tue, 31 Aug, 2021 at 10:14 AM
Invoicing of events, rejecting
Costs are added to the transaction through service requests or maintenance notes.  For instructions on entering costs for a case, see Enter, edit, or delete...
Mon, 30 Aug, 2021 at 4:08 PM
Invoicing of events, refunding
Invoiced invoices can be refunded if necessary.   Move from the process menu Invoicing > Invoicing of events Then use search to search for invoices ...
Tue, 31 Aug, 2021 at 10:08 AM
Invoicing of events, printing attachments
If you want a printout of the invoice as an attachment to the invoice, you can print one through the service request/or maintenance note process.   Exampl...
Tue, 31 Aug, 2021 at 10:06 AM
Printing a raw data report or Excel report
An Excel report can be printed from the invoicing process   Go from the process menu to Invoicing > Reports   Next, select Excel report, after whic...
Tue, 31 Aug, 2021 at 9:29 AM
Invoicing of energy, specification of invoice information
Go through the process menu Energy > Settings Select Tariff Library   In the view that opens, click Add Energy Supplier A pop-up window opens where...
Tue, 31 Aug, 2021 at 10:04 AM
Invoicing of energy, adding a new invoice and processing invoices
Make sure the correct item is selected in the technical tree.   Go from process menu to Invoicing > Invoicing of energy To add a new invoice, click ...
Tue, 31 Aug, 2021 at 9:49 AM
Invoicing of energy, printing attachments
It is possible to print energy invoicing attachments through energy invoicing.   Make sure the correct item is selected in the destination menu.   Go fr...
Tue, 31 Aug, 2021 at 9:56 AM
Invoicing of energy, mass functions
Move from process menu to Invoicing > Invoicing of energy The mass functions of invoices can be found in the Additional functions drop-down menu.   ...
Tue, 31 Aug, 2021 at 9:54 AM