Event invoicing is linked to costs resulting for service requests or maintenance note entries. The cost author enters costs for the service request or maintenance note, the cost approver approves the cost invoice, and then a person invoices the approved cost invoice.
Costs are added to the transaction through service requests or maintenance notes. For instructions on entering costs for a case, see Enter, edit, or delete case costs.
Go from process menu Invoicing > Invoicing of events
You can search for events with different invoicing information.
When you see the invoices that are in the draft stage, you can approve them either individually by clicking Approve, or by selecting all the invoices that you want to approve, and then pressing Mark Selected as Approved
Once the invoice draft has been approved, the invoice can be invoiced. Approved invoice proposals can be found by retrieving approved invoice information.
The approved invoice can then be invoiced by clicking Invoice
Multiple transactions can also be invoiced using multi-selection and select Mark selected as invoiced